Last modified: August 9, 2022

Overview

This interface allows you to review your servers transfer and restore logs.

Transfer logs

This interface displays transfers that use the current transfer system in the Transfer Session Logs section. The interface displays transfers that use WHMs Transfer or Restore a cPanel Account interface (WHM » Home » Transfers » Transfer or Restore a cPanel Account). The Completed Sessions section contains the finished transfer sessions, while the Pending Sessions section contains in progress or stalled sessions.

Log rotation

If no activity occurs in a pending transfer for two hours, the system sets the transfer to failed.

The /usr/local/cpanel/scripts/expunge_expired_transfer_sessions script removes session logs after 30 days. It runs during nightly maintenance.

The xferdebug touch file

If you cannot resolve your transfers issues via the standard transfer and restore logs, read our Touch File for Additional Transfer and Restore Log Diagnostic Entries documentation.

Session information

The session transfer tables display the following attributes:

• Session  The transfers session ID.
• Initiator  The process that initiated the transfer.
• Source Host  The server hostname from which the system transferred the account.
• Start Time  The transfer sessions start time in the Universal Time Coordinated (UTC) YYYY-MM-DD-hh-mm-ss format:
  • YYYY represents the year.
  • MM represents the month
  • DD represents the day.
  • hh represents the hour.
  • mm represents the minute.
  • ss represents the second.
• End Time  The transfer sessions end time in the UTC YYYY-MM-DD-hh-mm-ss format:
  • YYYY represents the year.
  • MM represents the month
  • DD represents the day.
  • hh represents the hour.
  • mm represents the minute.
  • ss represents the second.
• Actions  You can perform the following actions:
  • Review  Look for a completed transfer or restoration. This will include links to the transfer and restore logs.
  • View  Examine the log file for a transfer or restoration that is pending or in progress. This can help you diagnose and resolve issues.
  • Cancel  Cancel a pending transfer or restoration.

Account interfaces

Click Review or View to navigate to the appropriate interface for the transfer or restoration.